All medical facilities prioritize patient care. However, sometimes they become caught up on common things, like readmission rates, CAHPS scores, and waiting times. To enhance the experience for patients, medical facilities need to start thinking outside the box. And sometimes, inspiration can come from places you wouldn’t expect.
Blog - Portland
The year is winding down and the holiday season is rapidly approaching. As we get closer to the holidays, it can become easy to forget to express gratitude for others as well as ourselves. But actively practicing gratefulness can reduce stress, along with producing additional benefits for both your professional and personal life.
At ImageFIRST, we do more than just offer healthcare uniforms in Portland, OR, and throughout the nation - we also offer professionals like you insights on how to keep your patients happy. Today, we’ll talk about the impact gratitude has on your staff, and, in turn, your patients:
Here to help your company grow its culture and improve employee engagement, ImageFIRST has answered some popular questions on the importance of culture building within a company. Providing hospital scrubs in Albany, OR is just one of the many things our company prides itself on. We also have a thriving work culture driven by our team of dedicated associates.
Many of our locations participated in celebrating Patient Experience Week this April!
Led by The Beryl Institute, Patient Experience Week is an annual gathering that offers the chance for organizations to celebrate accomplishments, reevaluate and energize their efforts and ideas, and honor the industry’s best who work tirelessly day in and day out to improve the patient experience.
The healthcare industry knows ImageFIRST for the medical linen services we provide in Salem, OR, and in facilities throughout the state, but did you know that we are also leaders in community service? We’ve always maintained that one of the keystones of our business is to go above and beyond for our community. Each quarter, all ImageFIRST locations—Portland included—participates in a community service event.
Jay Juffre, our National Service Director, recently told a personal story that has made a lasting impact around ImageFIRST Portland, and inspired us to come up with a fun challenge that doesn’t let us forget about the value of the little things in life.
Here at ImageFIRST, you’ll find that our rental, laundry and delivery services for medical linen products such as healthcare bed supplies in Portland, OR, are much different from other providers. We’re not the average Joe when it comes to medical laundry – and we have Violet, the purple cow, as our mascot to show for it. If you were to spot a real purple cow, it would be a remarkable sight to see. That same concept defines our medical laundry practices in more ways than one.
A woman in her late forties is in need of getting her annual mammogram and decides to go ahead and make an appointment to have the test done. Ever since the Affordable Care Act of 2010 (ACA) went into effect, she has had more options in selecting a healthcare provider. Not pleased with the healthcare facility she had gone to for her last mammogram, the woman decides to look for a different medical center nearby. The last time she went for her mammogram, the facility had provided her with an uncomfortable, discolored gown that had missing ties, making her feel like she wasn’t a priority.
Put yourself in your patient’s shoes. If you were receiving care or treatment at a medical facility and the healthcare professionals provided you with linens and garments that lacked in color, looked worn and felt uncomfortable, what would you think? A thought that might surface may be that the healthcare facility doesn’t focus on the quality of care for their patients. To keep patients coming back to your healthcare facility for treatment, patient satisfaction must be achieved. As more and more healthcare centers recognize the importance of positive patient perception, the movement to improve patient experience is on the rise.